New Products

Terms and condition

Used Terms

1. Used Terms

  • - CIF
  • - CNF
  • - FOB

2. Payment’s Notes

  • + TT 100% in advance, TT 30% deposit / 70% after receiving fax / copy of Bill.
  • + LC at sight.

3. The Seller’s Responsibilities

  • - Provide the items as per the correct contract.
  • - Export Licence and procedures.
  • - Transportation Contract, Insurrance Contract.
  • - Delivery, consider risk
  • - Divide expenses, shipment Advice
  • - Delivery documents
  • - Check packing, shipping marks.
  • - Support information and involved expenses.

4. The Export Experience

  • - Be master of expected requests from the customers, make concerned persons who understand the requests clearly.
  • - Let sales executives negotiate with the customers to recognize risk implicitly which is able to affect to quality, all measures of prevention for assuring the customers’ requests.
  • - The matters are united by documents after signing contract.
  • - Do propriately straight first time.
  • - Control the process of orders execution.
  • - When happening problems beyond of the control: Check and solve problems.
  • - Identify the unsuitable products: Classify and repair immediately.
  • - Inform the customers about the happened problems beyond of the control.
  • - When the customers claim about quality, delivery or any problems. Request the customers to provide pictures, proofs of the problems and then, we will improve them for next time.
  • - Solve the compensation requests: BE calm and analyze the problems that the customers complained. Find solutions promtly and fewest costs are accepted by customers.

Support online

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    Ms.Victoria Vo

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    Ms. Vi Huynh

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